How to Choose a Drain Cleaning Company in Toronto

How to Choose a Drain Cleaning Company in Toronto:

There are a lot of options out there when you’re looking for drain cleaning services in the GTA and surrounding area. A generation ago, you might just call up the first company listed in the phone book. And while that still may hold true for some people, the majority are making full use of the Internet to make their home services decisions today. With all the noise that brings to the decision-making process, it can be a lot to wade through – a bit of information overload for homeowners. After all, when it comes down to it, you just want a reliable company who can show up on time, and do the job right, for a reasonable price, so that you can get back on track as quickly as possible.

How do you identify those companies? Here’s a guide on helping you find the right drain cleaning company in Toronto and the surrounding area and why DrainWorks Plumbing is the best choice out there.

Look for companies that don’t use freelance, commission-based contractors.

This is a relatively common practice in the industry, to the surprise of many homeowners. Clearly, if someone’s not loyal to a company, that could prevent them from doing things the right way.

At DrainWorks Plumbing we use only full-time, salaried employees. Our drain technicians do not earn commission… meaning there’s no incentive for them to upsell you into additional services.

Do a little bit of online research to see what others have said.

The rise of Internet review sites has made it easier than ever for homeowners to do some diligence on what others who have used the company have said.

At DrainWorks Plumbing we have an outstanding reputation with our prior drain cleaning customers, including a stellar 9.5 out of 10 rating from over 1500 reviews on HomeStars, one of the most popular online forums for homeowners to share their experiences plus a 4.5 out of 5 star rating from over 130 reviews on Google.

Look for companies that place an emphasis on clear, upfront pricing.

Sometimes, an offered quote will look reasonable...and then you realize that there are extra fees for overtime, or fuel charges or the like.

At DrainWorks Plumbing we stake our name on our “Exact-to-the-Penny” pricing model – so you see up-front, the exact amount that you’ll be paying, before any work is carried out. No overtime, no fuel charges fees; the price you see is the price you’ll pay.

Ask about accreditation's and awards. One thing you should absolutely be sure of is that the drain cleaning company you used is licensed and insured – this protects you as the customer. Additionally, if they’ve received any recognition from industry authorities in the past, it’s a good sign that they do great work.

At DrainWorks Plumbing we are fully licensed and insured. We are one of the few in our industry to carry the Baeumler Approved label, carrying the recommendation of well-known Canadian construction professional, Bryan Baeumler. Of course, we have an A+ rating as an accredited business with the Better Business Bureau. Additionally, we are a 6 time winner of the Best of HomeStars Award; and we’ve also been named the best plumber in Toronto by none other than Toronto Life Magazine, twice.

Check if the company offers any sorts of warranty or guarantees on their work.

Any reputable company will stand by their work, to a reasonable degree.

At DrainWorks Plumbing we offer a lifetime warranty on any underground drain repairs. We also offer a 1 year warranty on above ground plumbing work.

Will you be able to find the same company later, or will they simply disappear?

In this industry it can be quite common for customers to end up using fly-by-night companies, who change their name, phone number, or address, so frequently that you won’t be able to find them later should their work fail. It’s a tactic to avoid accountability. We hear it all the time from our customers about how they hired the cheapest plumber, who ended up doing a shoddy job, and now they can’t find them to hold them responsible under their so called warranty.

At DrainWorks Plumbing our employees are the lifeblood of our business, and 95% have been with the company for more than several years, at least. They’re renowned by our customers for their expertise, attention to detail, friendliness, politeness, and care for their customers. Additionally we have been in operation since 1995 from the same address, same name, and same phone number! It’s one big way that we can set ourselves apart, as a company, from other plumbers.

A little bit of research and prudence on your part, as a homeowner, can help you make sure that your drain cleaning or plumbing issue is sorted out efficiently and in a cost-effective manner.

The best drain cleaning companies should offer a variety of services, depending on the needs of your particular clog, drain or plumbing issue. These could include:

Drain snaking (also known as rootering) – adequate for clearing most of your basic sink clogs, tub clogs, etc.

Drain video camera inspections – for stubborn jobs that require an inspection to visually see the blockage.

Drain hydro jetting, a cleaning method that’s suitable for some pipe issues and works by scrubbing away at the inside build-up on the walls of your pipes.

Drain excavation or replacement – for when your pipes are too far gone already.

At DrainWorks Plumbing we offer all of the above, and more. Please, don’t just take our word for it. Read our reviews for feedback from real customers in the Greater Toronto Area.

Not sure who to use for your next drain cleaning or plumbing job? Here’s a hint: It’s right in the name! Give DrainWorks Plumbing a call today! 416 486 0000 or book your appointment online.

DrainWorks Plumbing: The Toronto Plumber You Can Trust.

Thanks for reading "How to Choose a Drain Cleaning Company in Toronto"

The DrainWorks Team.